Tickethour
Multi-site and multilingual ticketing platform
Tickethour is the most important ticketing website in Greece: it sells ticket for all the most important theatres, cinemas, music events and sports teams in Greece.
Our role:
bemils developed the online ticketing platform belive. Tickethour was so satisfied with the product that bemils granted Tickethour the exclusive license to promote and sell belive all over the world, with the exceptions of the Italian market and of the Egyptian market. All rights regarding the Italian market are retained by bemils, which will continue to develop belive and to offer it to its customers. In Egypt, Ticketsmarche adopted belive under an agreement that dates back to 2008.
Customer’s need:
Tickethour needed a stable solution through which they could sell millions of tickets without a flaw.
Our solution:
Tickethour's ticketing platform is based on our belive and besite packages. We integrated the ticketing with the rest of the website to implement a multi-language platform, which makes it possible to create just one instance of each event with different descriptions based on the buyer’s language of choice.
All events are categorized following a series of parameters, such as the general category (sport, music, cinema, etc), a more specific suybcategory (football, basketball, etc), the venue, the artist, and so on. All parameters are shown in the website and can be searched, so that all customers can easily find the tickets they're looking for.
To increase the brand's visibility and customer satisfaction, the website includes facebook integration and a support phone number is clerly visible throughout its sections. Moreover, the ticketing application includes a complete call-centre management system, and the toll-free number that can be used to buy tickets over the phone is clearly visible throughout the website too.
Highlights:
- Multilingual platform: English and Greek.
- Multi-site ticketing platform.
- Customized in every detail.
- It manages effectively millions of transactions.
Link to the customer's website: